Returns & Exchanges

Return window & basic requirements

Unless otherwise stated on a specific product page, we accept returns on eligible items within 30 days of delivery.

• Items must be unworn, unwashed, and in resellable condition.
• All original tags and packaging should be included where applicable.
• Proof of purchase (order confirmation email or order number) is required.

Size exchanges

If you need a different size and we have inventory, we’ll work with you on an exchange.

• Email squarebidnessapparel@gmail.com with your order number.
• Let us know the size you received and the size you’re requesting.
• We’ll confirm availability and next steps (including any shipping costs).

Preorders & limited drops

Preorder and limited-run pieces (like VSOP and certain Winter Games items) are made and allocated based on commitments.

• In many cases, preorders are final sale once production begins.
• If there’s a defect or issue with workmanship, reach out and we’ll address it.
• Any preorder-specific rules on the product page override the general policy here.

How to start a return or exchange

To start a return or exchange, contact us:

• Email: squarebidnessapparel@gmail.com
• Include your name, order number, and a short note about the issue.
• Photos help us move faster for defects or damage.

Once approved, we’ll share instructions for shipping your item back and what to expect next.

Refund timing

When a refund is approved, it will be issued back to your original payment method.

• Refund timing depends on your bank or card issuer (typically 3–10 business days).
• We’ll email you once your return has been processed on our side.

Built in-house

All order handling, returns support, and this policy page are built and maintained by Square Bidness Tech Lab, keeping your experience in the same hands as the brand.